FAQ's

How much range do they have?

Between 60 and 70 kilometers of total autonomy, with an average weight person. This is more than enough to travel around towns such as Las Palmas or Maspalomas and to travel to nearby towns such as Mogán or Santa Lucía, if you are in the south of the island, or Telde, Santa Brigida, San Mateo, Teror or Tejeda and Arucas, if you If you begin driving from the island's capital.

How can I recharge the batteries?

Our scooters have 2 batteries of 30-35 km each, they are extractable and you can take them to charge them at any conventional socket.

80% of the battery charge is done in 3 hours and the remaining 20% in about 2-3 hours more, depending on how discharged it was.

Our chargers have a red indicator when charging and a green indicator when fully charged. You can leave the charger plugged in when it is green.

Recommendations: If you arrive at your hotel/apartment with both batteries consumed and you want to ensure that the next day they are both at their maximum, you can put the less discharged one until ‘going to sleep’ and then we would put the most discharged one, when we wake up, if the first one had not finished, we put it back and in what we have breakfast and get ready to leave it will already be fully charged.

Another option is to use our scooter with only 1 battery, while we charge the other one.

Do I need to have experience in using scooters or motorbikes?

Our scooters are very easy to drive and no previous experience with any type of motorised two-wheeled vehicle is necessary.

What type of license do I need?

Our electric scooters have a power similar to a 50 cc combustion scooter, therefore they can be driven with AM, B or higher licenses.

Can I drive these scooters as a minor?

You can ride our motorbikes from the age of 16 if you already have an AM license and are accompanied by an adult who also signs the contract, otherwise the deposit may be increased to a maximum of €400 for under 18s.

Can I take a passenger?

Yes, our motorbikes are designed to be ridden with a passenger.

Does the insurance cover one single driver or several drivers?

The insurance covers several possible drivers but must be stated in the rental contract, and also covers passengers and third parties.

Is the price negotiable?

No, but we have reduced rates and offers depending on the number of days. Please do not hesitate to call or write to +34 651 651 341.

Is there a reduced rate for residents?

Yes, please contact us without obligation by calling or writing to +34 651 651 341.

What happens if I run out of battery in the middle of nowhere?

Our scooters have 2 batteries of 30-35 kms each (for couples of 140-150 kgs), it will always depend on the type of driving or road. In case you run out of power, we will bring you a charged battery, which will cost you an extra 60 €.

Does it include emergency service in case of breakdown?

Of course, in the event of a technical breakdown, we will assist you on the road by providing you with another motorbike or solving the problem in question.

Can I choose the color of the bike?

Yes, within our stock possibilities we can offer you scooters in different colors (light blue, yellow and white, red and white, turquoise green or grey).

Do you have an anti-theft system?

Yes, our scooters have front wheel lock, and also rear wheel lock with alarm on, it is always advisable to use it.

What happens if the scooter is damaged during the rental period or the helmets are stolen?

If, for example, the vehicle falls while parked, such damage is covered by the surety bond up to a maximum of €130, provided there is no malicious intent.

Where can I park my motorbike?

You can park in any motorbike parking area, marked in blue, green or white, free of charge, if there are any, if there are not, you can park where the cars park, always trying to leave distance to manoeuvre the exit of the cars, better if it is not between two cars. Never park on the pavement or in areas NOT marked as parking areas.